COVID-19
- Account Credit FAQs
- COVIDsafe Policy
- Will you provide a refund for my suspended booking?
- What if I want to change or cancel my booking?
- Payment is due on my booking, can I have an extension?
- When will 2022 dates be released?
- Why are prices in 2022 & 2023 more expensive?
- Are you releasing more departures dates for 2022 or 2023?
- I don't intend to use the credit, can you please issue me an insurance letter?
- Why have some costs been deducted from my credit amount?
- How do I redeem my credit?
- Does the credit expiry of 31 December 2022 mean that I need to travel by that time?
- Who is the credit issued to?
- I haven't heard from you in relation to my postponement.