Choosing Your Trip
- How does it work?
- I am having trouble completing my booking online. What should I do?
- I am travelling with friends but we have booked separately. Will we be in the same group?
- What if I don’t have a valid passport at the time of booking?
- Once I have made my booking, what’s next?
- Can I pay by cash or cheque?
Tour Only (Land Only) Package
- If I book a tour only deal, can you help me with my airfares?
- If I book purchased a tour only deal, are transfers included?
- If I book a tour only deal, are my airfares included?
- I have booked my own flights. Where do I meet the group?
- Are internal flights included when I book a tour land only?
- Can I make a booking excluding international airfares?
Flight Inclusive Package
- When will my flights be booked?
- Which airline will I be flying with?
- I am not happy with the flights you have booked for me
- What time should I get to the airport before my flight?
- How do I check-in for my flight?
- Can I use my frequent flyer points with you to upgrade my flights?
Extensions and Upgrades
- Can I request a stopover pre or post tour?
- Can I start the tour later?
- Can you help me book arrangements outside of the standard itinerary?
- Can I upgrade my rail cabin?
- Can I upgrade my cruise cabin?
- Can I upgrade my accommodation?