General Information

Health & Fitness Requirements

• I need wheelchair assistance. Can this be accommodated?
• Do you have storage for insulin?
• I need to bring a CPAP machine with me. Is this okay?
• What level of fitness do I need to comfortably participate in a tour?

Accommodation

• Are the hotels close to the city centre?
• What standard of hotels do you use?

On-Tour Information

• Are tea and coffee facilities available in the hotel rooms?
• Is porterage included?
• Will I be met at the airport on arrival?
• How do I contact you from overseas?
• If I purchase something on tour and wish to make a return, can you assist?
• What plans are in place if something goes wrong on tour?

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Transportation

• How big are the coaches?
• Does the coach have a toilet on board?
• Does the coach have wifi?

Optional Tours and Sightseeing

• Are entry fees to attractions included in the tour price?
• When do I select my optional tours?

Meals

• I don’t like spicy food. Can this be accommodated?
• Are any western meals included?
• What sort of breakfast can I expect at the hotel?
• I have a dietary requirement, can this be accommodated?

Solo Traveller

• Are you able to pair me with another single traveller?